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iStep Support

Contact Support



Please email iStep support at istep@aetrex.com or use our online form. If you feel your inquiry would be better handled by telephone, please contact us at (800)644-3514.

For iStep Package details please see here.

Program File Downloads    
iStep Retail Software Language File

iStep Retail V8.4, Build 021213 - 32/64bit
Internet Access Required

English

 Download

iStep Retail V7.5, Build 111311 - 32/64bit (All Hardware)

English

 Download
     
iStep Evolution Software Language File

iStep Evolution Version 7.1 - Build 051711 - 32/64bit (Wave Only)

English

 Download

iStep Evolution Version 6.6 - Build 051711 - 32/64bit (All Other Plates)

English

 Download
     
Custom iStep Software Language File

iStep Version 7.5 For Red Wing Shoes - B072911 - All Plates

English

 Download

iStep Version 7.5 For New Balance - B111311 - All Plates

English

 Download

iStep Version 6.6 For Foot Locker - B020211 - All Other Plates

English

 Download

iStep Version 7.5 For The Walking Company - B070212 - All Plates

English

 Download
     
Documentation/Manuals Language File

iStep Installation Guide (June 2011)

English

 Download PDF

iStep Software Prerequisites

English

 Download PDF

iWave - Router - iTouch Setup Instructions

English

 Download PDF

Aurora Installation Instructions

English

 Download PDF

Samsung Installation Instructions

English

 Download PDF

Dell Touch Screen Bracket Assembly Instructions

English

 Download PDF
   iStep Support

Help Desk Hours of Operation

Monday - Friday 8:30am to 5:30pm EST

 


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