Description

You'll love the charming and comfortable design of the Charlotte! Featuring a functional lace-up design, these sneakers ensure a secure and comfortable fit. The lightweight UltraSky™ midsole and rubber outsole provide superior cushioning and support for all-day wear. Made with Aetrex Healthy Ingredients, the Charlotte is an excellent choice for daily wear and fashion.
Each Aetrex shoe is anatomically designed based on data and learnings from over 50 million global foot scans. This ensures you’re getting the best fit for your feet and premium support for your body from the ground up.

SKU: CA712W36

Details
Comfort
  • Adjustability: Laces
  • Removable Insole: Yes
Materials
  • Upper Material: Leather
  • Midsole Material: Lightweight UltraSky™ for comfort
  • Outsole Material: Lightweight rubber for durability
Measurements
  • Heel Height: 1.25”
Care Instructions
  • For light cleaning, wipe with a soft, slightly damp cloth.
  • For deeper cleaning, mix three parts water and one-part mild detergent.
  • Use a clean cloth to gently rub any stains in a circular motion.
  • For stubborn spots or discoloration, apply Leather Shoe Lotion Cleaner
Size Chart

Make sure you are standing, wearing the socks or stockings you will wear with your new shoes. Using one of the following charts, convert your U.S. shoe size to EU.

IN BETWEEN SIZES? Aetrex recommends you size up for footwear and Orthotics

HEEL-TOE MEASUREMENT
WOMEN'S - US
WOMEN'S - EU
MEN'S - US
MEN'S - EU
KIDS - US
7.2" - 7.5" 7.9" 8.2" 8.5" 8.7" 8.8" 8.9" 9.0" 9.2" 9.3" 9.5" 9.7" 9.8" 10.0" 10.2" 10.4" 10.5" 10.7" 10.8" 11.0" 11.2" 11.3" 11.5" 11.7" 11.9" 12.0"
-- -- -- -- 5 5.5 -- 6 6.5 7 7.5 8 8.5 9 9.5 10 10.5 11 11.5 12 -- -- -- -- -- --
-- -- -- -- 35 35 -- 36 36 37 38 38 39 40 40 41 42 42 43 43 -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- -- -- 7 7.5 8 8.5 9 9.5 10 10.5 11 11.5 12 12.5 13 13.5 14
-- -- -- -- -- -- -- -- -- -- -- 39 40 41 42 42 43 43 44 45 45 46 47 47 48 48
C12/13 Y1 Y2 Y3 -- -- Y4 -- Y5 -- Y6 -- Y7 -- -- -- -- -- -- -- -- -- -- -- -- --
← Scroll horizontally to see all sizes →
Extended Holiday Returns

All items purchased between November 1, 2026 through December 24, 2026 are eligible for returns until January 31, 2027.

When you choose Aetrex, you make the healthy choice. Wear the shoes or Aetrex Orthotics and if you are not completely satisfied, return them to us. If you need detailed step-by-step instructions, please visit our FAQ page for further guidance.

The refund will be processed to the original form of payment and should be reflected in your account within 5 to 7 days from the day of the drop-off.

A return fee of $5.95 will be automatically deducted when processing your return.

Shipping charges from the original order are non-refundable.

Helps With

  • arch pain icon

    Arch Pain

  • ball of foot pain icon

    Ball of Foot Pain

  • heel pain icon

    Heel Pain

  • high instep icon

    High Instep

  • metatarsalgia icon

    Metatarsalgia

  • plantar fasciitis icon

    Plantar Fasciitis

Load video: Charlotte Features PDP Video

Why Customers Love Charlotte Lace-Up Sneaker - Tan

Overall rating: 4.3962264 / 5 from 53 reviews.

AI Generated Review Summary

The Charlotte Lace-Up Sneaker offers a charming and comfortable design with a functional lace-up feature for a secure fit. Its lightweight UltraSky™ midsole and rubber outsole provide superior cushioning and support, making it ideal for all-day wear. The built-in Aetrex Orthotic System ensures premium support and relief from common foot pain.

Summary topics

  • Shoe Size (12%): Customers have mixed opinions about the size, with some finding it too large and others recommending ordering a smaller size.
  • Sneaker Comfort and Appearance (24%): A significant number of customers remarked that the Charlotte Lace Up Sneakers are beautiful and comfortable.

Review topics: ["fit","size","feel","look","summer","style","leather","shoes","sneakers","support","cushioning","footbed"].

Review highlights

  • "I really like the Charlotte Lace Up Sneakers." — Louise K.
  • "Lovely, supportive and comfortable sneaker." — Jeannie C.
  • "They also look adorable with shorts and slacks I purchased the white and my usual size 81/2M was a perfect fit." — Jeannie C.

Reviews

My feet love this shoe

"I’ve had this style for about two months, they are lightweight, great cushion, they fit true to size for me, look casual and dressy all in the same note! Although a little pricey (got mines on sales) they are so worth it for your footies! Also, I have a crossed over toe on both feet and these shoes worked out perfectly! Most comfortable shoes I have ever worn."

— Marsha K. (5/5)

I kept these shoes altogether

"I kept these shoes altogether I should have returned. The size is correct but the heel slips as I walk. I’ve tried footies and no footies. They just are not very comfortable. I’ve worn them a couple times outside and therefore not returning."

— Barbara B. (3/5)

Very cute and initially comfortable,

"Very cute and initially comfortable, but my feet hurt at the end of the day because it ended up being tighter than I realized. Not good for bunions."

— Kathleen L. (2/5)

Love these shoes. This is

"Love these shoes. This is my third pair and happy to finally get them in navy"

— Ashley E. (5/5)

The leather rubbed a blister

"The leather rubbed a blister on the heal."

— Ivajean W. (2/5)

Shoe is very comfortable. I

"Shoe is very comfortable. I have two pair and I love them."

— Marilyn B. (5/5)

Love these sneakers. They are

"Love these sneakers. They are more dressy than the usual sneakers with the same great support. They are true to size. They look great with skirts and dresses as well."

— Virginia D. (5/5)

Love Aetrex but NOT Charlotte

"I purchase Aetrex shoes above any other because of the support I get for my badly injured ankle! They have allowed me to be more mobile which is a huge blessing! The Charlotte is very cute! They are surprisingly lightweight, great cushion in the arch & foot bed, they fit true to size for me, look both casual and dressy all in the same time. The size is correct but the Charlotte doesn’t offer any structural support like my other Aetrex shoes. My heel slips out as I walk due to the ‘loosey goosey’ fit around the heel. Thus, causing a problem with the tongue of the shoe, it’s a bit short, once you have the shoes laced up you can’t grab it & adjust it from slipping forward. Because I’ve worn the shoes I cannot exchange them for a better fitting shoe! $120.00 lost on a shoe from the brand I love best, but am extremely disappointed with my naivety with this purchase!"

— Celeste (4/5)

I recently discovered Aettex and

"I recently discovered Aettex and am hooked. As a teacher, I’m on my feet all day. I have high arches and need good support. I found that my aetrex sandals could be worn all day and when I got home I had no desire or need to take them off. That’s why I decided to try the Charrlotte sneaker. I took them to Chicago and wore them all day walking around. I can’t believe how lightweight they are and that I had no problem racing around the city and didn’t have any blisters or pain. Im thinking of getting another pair! And don’t forget they’re actually kind of pretty too."

— Amy B. (5/5)

These sneakers are very comfortable

"These sneakers are very comfortable and lightweight along with being super cute and stylish! As always, I love the arch support Aetrex provides!"

— Laura E. (5/5)

Q&A

Why is it that you do not carry size 5 or 5.5 for the Charlotte Lace Up Sneakers? We smaller feet women should be given the chance to wear cute looking sneakers like this.
Hi Odie, We are sorry to hear that you did not find your size in Charlotte Lace Up Sneaker. We will forward your feedback as a suggestion so we can consider more size options in this style.
I have wide feet. Would this shoe be comfortable?
Hi Nancy, The Charlotte Lace-Up does have a roomy toe box, though it does not come in wide. We encourage you to try them as that is still the best way to determine fit. In the event they aren’t to your satisfaction, you may return the sneakers within 30 days of the purchase date provided they were not marked final sale at the time the order was placed. For more information on returns, please visit https://www.aetrex.com/pages/returns-exchanges.
Will these be ok if they get rained on?
Hi Joni, It's generally okay for leather shoes to get a little wet in the rain as long as it's not soaked, but it's not ideal, and proper care is essential to prevent damage.