Returns and Refunds

Extended Risk Free Trial + FREE Returns

When you choose Aetrex, you make the healthy choice. With our Extended Risk Free Trial, purchases made between November 26, 2020 and December 24, 2020, may be returned through January 31, 2021

Products marked Final Sale are non-refundable and cannot be returned.

Returns are free! Simply use the postage-paid return label that was provided in your original shipment. Once your return shipment has been received and authorized, a refund will be processed within 10-14 business days in the original form of payment. Shipping charges from the original order cannot be refunded.

All Canadian returns must be initiated by contacting Customer Service via phone at 1-888-526-2739 or email at