Aetrex Referral Run Terms & Conditions
Program Overview
Refer a friend to purchase shoes or orthotics from Aetrex.com. If your friend is a new customer and their First Order is at least $100+ (excluding tax & shipping) and does not return the order within 30 days, you’ll receive a $15 Virtual Visa Gift Card as a thank-you reward.
Eligibility
• Referrers must be an existing Aetrex Access member with a valid email address on file.
• Referred friends must be new customers (first-time purchasers).
• Both the referrer and the referred friend must reside in the United States.
• Referrals must be made through each referrer’s unique referral link.
Referral Process
1. Share your unique referral link with your friends. Find your unique referral link here (must log in first): https://www.aetrex.com/pages/give-20-get-20
2. When your friend clicks the link, they’ll be prompted to enter their email address. After that, they’ll receive a $20 discount code in their inbox to use on their first order of $100 or more.
3. After 30 days, if your friend hasn’t returned their order, you’ll receive a $15 Virtual Visa Gift Card by email.
Reward Details
• Limited to one $15 Virtual Visa Gift Card for each individual referred.
• Virtual Visa Gift Card will be processed and delivered within 2–3 weeks after October 4th, 2025.
Additional Terms
• Self-referrals are not permitted.
• Returned, canceled, or fraudulent orders do not qualify.
• We reserve the right to modify or cancel this program at any time without notice.
• Abuse of the program may result in disqualification from this & future promotions.
Gift Card Responsibility
Aetrex is not responsible for any issues arising after a cash e-gift card has been issued to a participant. This includes, but is not limited to, lost, deleted, misplaced, stolen, expired, or otherwise inaccessible gift cards. Aetrex will not replace or reissue any gift cards under such circumstances. The sole exception is in the case of a verified technical failure that prevents the recipient from redeeming a valid gift card; in such cases, the participant must notify Aetrex Customer Support at [email protected] within 14 days of delivery to be eligible for assistance.
Reward Calculation Policy
While the referral program is marketed as offering a $15 reward for each successful referral involving a $100+ purchase (excluding tax & shipping), Aetrex will calculate final reward amounts based on the total cumulative value of all qualifying referred orders. Referrers will receive $15 for every full $100 in total referred order value. Partial amounts below each $100 threshold will not be rewarded (e.g., a cumulative total of $275 will result in a $30 reward). All referred orders must meet eligibility requirements and remain unreturned for 30 days to count toward this total. Aetrex reserves the right to verify all order values and to determine final reward eligibility at its sole discretion.
For any questions, please contact our customer support team at [email protected] or 1.888.526.2739.
